By Charles Maduka
The Joint Admissions and Matriculation Board (JAMB) has responded to numerous complaints following the release of the 2025 Unified Tertiary Matriculation Examination (UTME) results. The complaints have raised concerns about potential technical issues that may have affected candidates’ performances. In response, the Board has decided to fast-track its usual annual system review, which is typically conducted months after the exam.
The annual review process focuses on three major stages: registration, examination, and result release. JAMB has assured the public that any problems identified during the review will be addressed promptly. The Board is especially concerned about complaints from certain states and is working to determine if any technical glitches occurred during the examination. To ensure a thorough investigation, JAMB has involved experts from various fields, including the Computer Professionals Association of Nigeria, educational researchers, and university officials.
Over 8,000 candidates have formally lodged complaints, alleging issues like unclear computer screens, slow system responses, and other technical errors that may have impacted their exam performance. Some candidates have also expressed frustration over these issues and are considering legal action against JAMB. They claim that these glitches affected their mental health and overall performance in the exam.
In addition to the complaints about technical issues, JAMB has withheld the results of 39,834 candidates due to suspected exam malpractice. Investigations are underway into these candidates, with 80 individuals under suspicion for various offenses such as impersonation, biometric manipulation, and possession of unauthorized materials during the exam. States like Anambra and Lagos have reported the highest number of suspected cases.
JAMB has reassured the public that if any technical problems are identified during the review, corrective measures will be implemented swiftly. The Board emphasized its commitment to maintaining the integrity of the examination process. They also assured that all complaints would be thoroughly reviewed and addressed to ensure fairness for all candidates.
Candidates who believe their results were negatively impacted by technical issues have been encouraged to submit formal complaints to JAMB. The Board has made it clear that it will investigate each case thoroughly and take appropriate action where necessary.
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